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Commercial Recycling FAQ

What type of documentation will be issued to ensure equipment was handled properly?

CompuCycle provides a Certificate of Recycling, Certificate of Destruction, and Certificate of Disk Sanitation.

Can you pick-up my equipment?

Absolutely! For our commercial Houston clients, we have a fleet of 32-36 foot box trucks centrally dispatched, GPS monitored, and making daily local pick-ups. For nation-wide pick-ups, we either dispatch one of our trucks and driver/helpers, use a nearby certified recycling partner, or contract a transportation firm.

How do I schedule a pick-up?

Easy! Simply call us at 713-869-6700. A CompuCycle representative will discuss the options & services available based on the quality and type of disposal of your equipment. We will then be happy to schedule a pick up at your location.

What equipment do you accept?

We're proud of having the most extensive list of Products We Accept! If your equipment is not on this list, please contact us, we very well may take it!

What happens to my equipment?

One of two things can happen to your equipment:

  1. Equipment is 'Recycled'. This means that equipment is broken down into it's component parts. For example in the case of a PC; power supplies, motherboards, processors, plastic, metal, floppy drives, hard drives, cables etc. Once broken down they are then sent to a various certified refineries that recycle and recover any materials that can be reused in other manafacturing processes.

  2. Equipment is 'Refurbished'. This means that the IT equipment has some remaining value. CompuCycle will clean, test and evaluate the equipment, securely destroy all data in compliance with NIST and DOD guidelines, load a new Microsoft operating system (we're a Microsoft Certified Refurbisher), and re-sell with a CompuCycle warranty to our various sales channels .

Will you purchase my IT equipment?

We're always interested in tier-one equipment (HP, Dell, Lenova, Toshiba, etc.) that has remaining value and can be refurbed! CompuCycle returns the highest value for useable and marketable equipment. We don't do 'consignment-type' sales where clients rarely see any value, but usually return a value after recieving, testing, and evaluation (usually 30 days or less).

What about data security?

Secure Data Destruction is of prime importance at CompuCycle, and ALL hard drives and other data media is either destroyed in our industrial shredder, or wiped and meet and exceed the Department of Defense 5220.22-M standards in compliance with NIST 800-88 guidelines. Audit reports, Certificates of Destruction, and final disposition services are available meeting all HIPAA, Sarbanes-Oxley, Gramm-Leach Bliley, and other requirements.

Do you provide a Certificate of Recycling?

Absolutely! Every pick-up is grouped by lot number and client, and the Certificate of Recycling is issued after services and specific proccessing is performed. This normally takes aproximately 30 days, and will be emailed to you. If you require it sooner, please contact your CompuCycle representative.

What is a Certificate of Recycling or Destruction?

Progressive IT asset managers seek to minimize corporate liability by ensuring data is properly destroyed and assets are reused or recycled responsibly. CompuCycle provides documentation that demonstrates both of these concerns are managed and properly recorded and reported. We can provide guidance on best practices to ensure corporate compliance for our customers. Please contact your CompuCycle representative for our different Audit Reporting Asset Management services.

Are you insured?

Absolutely! CompuCycle is proud to carry the highest levels of commercial insurance. Many commercial property managers require a copy of our insurance - Not a Problem! In fact, we may already have our paperwork with your office property manager from other tenant pick-ups. Simply tell us who to send the insurance info to once you schedule your pick-up.

Our office doesn't have a loading dock or warehouse. Problem?

Not at all! We pick-up from commercial offices all the time without warehouses or loading docks, using carts, pallet jacks, and other equipment to tranfer your equipment to our truck. Once at our truck, we palletize the equipment (if not already palletized), wrap it in heavy-duty shrink wrap, and secure it for transportation. Your palletized equipment will then be seperated from other pick-ups in the truck we may have.